Last Updated: January 2025
Welcome to Xaxala! These Terms and Conditions govern your use of our billboard manufacturing services and website. By engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "Client" or "you") and Xaxala ("we," "us," or "our"), a professional billboard manufacturing company. By placing an order, accessing our website, or utilizing any of our services, you expressly agree to comply with and be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must immediately cease using our services and refrain from placing any orders with Xaxala.
Xaxala specializes in the professional design, manufacturing, and installation of high-quality billboards for commercial and advertising purposes. Our comprehensive services include, but are not limited to:
All services are subject to availability, technical feasibility, and compliance with local regulations and zoning laws.
All quotations provided by Xaxala are valid for a period of thirty (30) days from the date of issue unless otherwise specified in writing. Quotations are based on the specifications, dimensions, materials, and requirements provided by the Client at the time of request. Any changes to these specifications may result in revised pricing.
An order is considered confirmed only upon receipt of a signed purchase order or written acceptance of our quotation, accompanied by the required deposit payment. We reserve the right to refuse or cancel any order at our sole discretion, particularly in cases of pricing errors, product unavailability, or suspected fraudulent activity.
Once an order has been confirmed and production has commenced, any modifications requested by the Client may incur additional charges and may affect the agreed delivery timeline. All modification requests must be submitted in writing and are subject to approval by Xaxala.
All prices are quoted in British Pounds (GBP) and are exclusive of Value Added Tax (VAT) unless explicitly stated otherwise. Prices are subject to change without prior notice, but confirmed orders will honor the agreed pricing at the time of order confirmation.
Standard payment terms require:
Failure to make payment according to the agreed schedule may result in project suspension, cancellation, or the application of late payment fees at a rate of 2% per month on outstanding balances. Xaxala reserves the right to withhold delivery or installation services until full payment has been received.
Estimated delivery and installation timelines are provided in good faith based on current workload and material availability. While we strive to meet all agreed deadlines, Xaxala shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to material shortages, weather conditions, labor disputes, or regulatory delays.
The Client is responsible for ensuring that the installation site meets all necessary requirements, including:
Installation services, when included, will be performed by qualified Xaxala technicians or approved subcontractors. The Client must ensure that appropriate site conditions exist and that all necessary utilities and access permissions have been secured prior to the scheduled installation date.
All designs, concepts, drawings, specifications, and materials created by Xaxala remain our intellectual property unless otherwise agreed in writing. Clients are granted a non-exclusive license to use the final billboard design for its intended advertising purpose only.
Clients must ensure they have all necessary rights, licenses, and permissions for any content, logos, images, or text they provide for inclusion in billboard designs. Clients indemnify Xaxala against any claims arising from intellectual property infringement related to Client-provided materials.
Xaxala warrants that all billboards will be manufactured using quality materials and workmanship. Structural defects resulting from manufacturing errors will be remedied at no additional cost to the Client within twelve (12) months from the date of installation, provided the billboard has been properly maintained and not subjected to abuse, vandalism, or extreme weather conditions beyond normal specifications.
Our warranty does not cover:
To the maximum extent permitted by law, Xaxala's total liability for any claims arising from our services shall not exceed the total amount paid by the Client for the specific project giving rise to the claim. We shall not be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profits, business interruption, or loss of advertising opportunities.
The Client agrees to indemnify and hold Xaxala harmless from any claims, damages, or expenses arising from the content displayed on billboards, site conditions, or the Client's failure to obtain necessary permits and approvals.
Cancellation requests must be submitted in writing. If cancellation occurs before production commences, the Client will forfeit the initial deposit. If cancellation occurs after production has begun, the Client will be responsible for all costs incurred up to the point of cancellation, plus a cancellation fee of 25% of the remaining project value.
Custom-manufactured billboards are non-returnable once production is complete. Refunds are issued only in cases where Xaxala is unable to fulfill the agreed services due to circumstances within our control.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Both parties agree to attempt to resolve any disputes through good-faith negotiation before pursuing formal legal proceedings. If negotiation fails, mediation may be pursued before resorting to litigation.
Xaxala is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. Personal data collected during the course of our business relationship will be used solely for the purposes of providing our services, maintaining customer records, and fulfilling legal obligations.
We will not share your personal information with third parties except as necessary to fulfill our services or as required by law. For more detailed information, please refer to our separate Privacy Policy.
Xaxala shall not be held liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, pandemics, material shortages, or utility failures. In such events, our obligations will be suspended for the duration of the force majeure event.
Xaxala reserves the right to modify, update, or replace these Terms at any time. Material changes will be communicated to existing clients via email or through prominent notice on our website. Continued use of our services following such changes constitutes acceptance of the revised Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
For questions, concerns, or inquiries regarding these Terms and Conditions or our services, please contact us using the following details:
Company Name: Xaxala
Address: 12 Elm Street, Manchester, M14 5TE, United Kingdom
Email: [email protected]
Phone: